Free PDF Questions For ServiceNow CIS-ITSM Exam, 172QAs

At CertsProvider you can get the updated ServiceNow CIS-ITSM exam questions of 2025. These actual pdf Certified Implementation Specialist – IT Service Management Exam CIS-ITSM questions are free for everyone. Updated CIS-ITSM exam questions that will Certified Implementation Specialist – IT Service Management Exam certification exam are in updated file, (PDF & Online Practice Test). For Pro users you can get premium files for some extra help to practice questions and pass exam instantly.

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Page: 1 / 35
Total Questions: 172

Questions & Answers PDF

• Question 1

  

  What type of record can be created from an incident record from the workspace view to track and manage opportunities for improving a service or process?

  • Opportunity initiative
  • Improvement task
  • Opportunity task
  • Improvement initiative

  Reveal Answer Answer: D Next Question

• Question 2

  

  Where is the online check-in banner message configured for walk-up experience on the service portal?

  • Service Portal > Check-in > Settings
  • Walk-up Experience > Portal > Settings
  • The Service Portal online check-in widget
  • The Walk-up Experience widget

  Reveal Answer Answer: C Next Question

• Question 3

  

  Leveraging this feature with Walk-Up Experience can eliminate the need for users to manually look up their name or email to join a walk-up queue.

  • Employee Tag Reader (com.snc.tag_reader)
  • User Badge Integration (com.snc.user_badge)
  • Employee Scan Integration (com.snc.emp_scan)
  • In Badge Reader Integration (com.snc.badge_reader)

  Reveal Answer Answer: D Next Question

• Question 4

  

  What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options

  • Service Catalog Request
  • Emergency Change
  • Standard Change
  • Problem
  • Incident

  Reveal Answer Answer: C, D, E Next Question

• Question 5

  

  As of Orlando, this plugin is now active by default to support the Service Catalog.

  • Workflow Editor support (com.glideapp.servicecatalog.workflow_editor)
  • Flow Designer support (com.glideapp.servicecatalog.flow_designer)
  • Flow Editor support (com.glideapp.servicecatalog.flow_editor)
  • Process Designer support (com.glideapp.servicecatalog.processdesign_editor)

  Reveal Answer Answer: B Next Question

Page: 1 / 35
Total Questions: 172

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