Free PDF Questions For Salesforce Field-Service-Lightning-Consultant Exam, 302QAs

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Total Questions: 302

Questions & Answers PDF

• Question 1

  

  Which two configurations can companies add to brand the Field Service mobile app?

  • Company logo
  • Company Colors
  • Company style sheets
  • Company address

  Reveal Answer Answer: B Next Question

• Question 2

  

  A Field Service Technician wants the ability to view a list of currently available parts on another Technician’s truck. TheTechnician will then have ability to request the part(s) from the other Technician. What should a Consultant recommend to view and transfer parts between Technicians?

  • Build a solution to utilize the Work Order reporting module to view the truck stock and request transfer of stock.
  • Build a solution to view the Technician’s truck stock and create a custom process to request transfer to stock.
  • Build a solution to utilize the Parts transfer functionality to view the truck stock and request transfer ofstock.
  • Build a solution to utilize the Asset inventory functionality to view the truck stock and request transfer of stock.

  Reveal Answer Answer: A Next Question

• Question 3

  

  Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?

  • Create a Process Builder to generate a report.
  • Create a custom report.
  • Use the standard Service Report
  • Use the standard Work Order email template.

  Reveal Answer Answer: C Next Question

• Question 4

  

  Universal Containers performs service whichmay require more than one task on a Work Order. A Consultant has recommended Work Order Line Items to manage the task(s). What should be considered as part of this solution to ensure tasks are dispatched?

  • Work Order Line Items require a Case for the field technician to perform the work.
  • All Work Order Line items inherit the required Skills for the associated Asset.
  • Work Order Line Items require a Service Appointment for a field technician to perform the work.
  • Scheduled Work Order Line Items have to be completed on a daily basis or rescheduled the end of day.

  Reveal Answer Answer: C Next Question

• Question 5

  

  Universal container is evaluating a strategy for reducing the cost of service using the automated scheduling Which two approaches will contribute to this goal?

  • Reduce the travel time perwork order
  • Reduce the overtime per work order
  • Reduce the number of territories
  • Reduce the work order per shift

  Reveal Answer Answer: A,B Next Question

Page: 1 / 61
Total Questions: 302

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Comments

Olivia Smith UK 2024-09-13

★★★★★

I passed the Field Service Lightning Consultant exam with an 88%! The materials were comprehensive and well-organized. Great resource!

Upvoted 4 time