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The following statements have been made about the process view of an organisation a) Used by employees to describe where they work in an organisation b) Defines the internally recognisable formal structure of an organisation c) Incorporates actors from a number of different organisational teams d) Emphasises the need for cooperation between actors from different parts of an organisation Which of these statements is/are TRUE?
A trainee business analyst wishes to clarify what is meant by a task level description within the business process hierarchy. Which of thefollowing is a task level description?
The product enquiry process of a company is under investigation. The current process is an follows: 1.Take customer details: Name and address of the enquirer and preferred customer payment method. 2.Confirm stock availability: Check the computer system to see if the product required are in stock. 3.Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock products to the price not being acceptable to the customer. 4.Go ahead with order: Place order for enquirers who have accepted the price and delivery date. What approach to improving business processes would bring an immediate improvement in this process?
Thomas is the secretary to the managementboard of a large oil company.He is preparing the papers and chasing up the actions from the last board meeting.Board meetings take place quarterly and always include the collation of monthly sales performance figures, an overview of operating costs and a review of market conditions. As Thomas is pulling the sales figures together, he receives a phone call from the finance director who tells him that recent government changes to the export tax rate will mean that operating costs will need to be amended before they are presented to the board Which type(s) of business event is/are NOT present in this scenario?
A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication. Required by the local authority. The statistics will be approved by the police board before released for publication. From the perspective of the police force, what would be considered a) an external event and b) internal event?
