Free PDF Questions For Salesforce-AI-Associate Exam, 76QAs

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Page: 1 / 16
Total Questions: 76

Questions & Answers PDF

• Question 1

  

  The Cloud technical team is assessing the effectiveness of their AI development processes?Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution?

  • Ethical AI Prediction Maturity Model
  • Ethical AI Process Maturity Model
  • Ethical AI practice Maturity Model

  Reveal Answer Answer: B Next Question

• Question 2

  

  A financial institution plans a campaign for preapproved credit cards?How should they implement Salesforce’s Trusted AI Principle of Transparency?

  • Communicate how risk factors such as credit score can impact customer eligibility.
  • Flag sensitive variables and their proxies to prevent discriminatory lending practices.
  • Incorporate customer feedback into the model’s continuous training.

  Reveal Answer Answer: B Next Question

• Question 3

  

  What is the best method to safeguard customer data privacy?

  • Automatically anonymize all customer data.
  • Track customer data consent preferences.
  • Archive customer data on a recurring schedule.

  Reveal Answer Answer: B Next Question

• Question 4

  

  A healthcare company implements an algorithm to analyze patient data and assist in medical diagnosis.Which primary role does data Quality play In this AI application?

  • Enhanced accuracy and reliability of medical predictions and diagnoses
  • Ensured compatibility of AI algorithms with the system's Infrastructure
  • Reduced need for healthcare expertise in interpreting AI outouts

  Reveal Answer Answer: A Next Question

• Question 5

  

  What is a potential source of bias in training data for AI models?

  • The data is collected in area time from sources systems.
  • The data is skewed toward is particular demographic or source.
  • The data is collected from a diverse range of sources and demographics.

  Reveal Answer Answer: B Next Question

• Question 6

  

  Cloud Kicks is testing a new AI model.Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?

  • Test only with data from a specific region or demographic to limit the risk of data leaks.
  • Rely on a development team with uniform backgrounds to assess the potential societal implications of the model.
  • Test with diverse and representative datasets appropriate for how the model will be used.

  Reveal Answer Answer: C Next Question

• Question 7

  

  Why is it critical to consider privacy concerns when dealing with AI and CRM data?

  • Ensures compliance with laws and regulations
  • Confirms the data is accessible to all users
  • Increases the volume of data collected

  Reveal Answer Answer: A Next Question

• Question 8

  

  What are some key benefits of AI in improving customer experiences in CRM?

  • Improves CRM security protocols, safeguarding sensitive customer data from potential breaches and threats
  • Streamlines case management by categorizing and tracking customer support cases, identifying topics, and summarizing case resolutions
  • Fully automates the customer service experience, ensuring seamless automated interactions with customers

  Reveal Answer Answer: B Next Question

• Question 9

  

  A marketing manager wants to use AI to better engage their customers. Which functionality provides the best solution?

  • Journey Optimization
  • Bring Your Own Model
  • Einstein Engagement

  Reveal Answer Answer: C Next Question

• Question 10

  

  What is a potential outcome of using poor-quality data in AI application?

  • AI model training becomes slower and less efficient
  • AI models may produce biased or erroneous results.
  • AI models become more interpretable

  Reveal Answer Answer: B Next Question

Page: 1 / 16
Total Questions: 76

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